Datos

Llamanos: (+51 84) 255 579 | Escribenos: sales@colibritour.com

Bookin Polices

STEP 1

To start with the booking process please fill out the following link: CHICK HERE

STEP 2

We require a non-refundable deposit to guarantee your reservation. You can use any of the following ways.

A.- Credit card, we accept VISA, MASTER CARD, AND AMERICAN EXPRESS (we will e-mail you an url for this.)

B.- Bank Wire Transfer

Bank: Banco de Crédito del Perú
Account owner: COLIBRI TRAVEL SAC
Account in US dollars Nº 285-1168353-1-41
Banco de Credito del Perú – Cusco Office.
SWIFT: BCPLPEPL
* Please add US$ 18 for bank charges

C.- Western Union.
You must wire the money using the following information:

First Name: Marianela
Last Name: Villena Villena
Address: Calle Triunfo 392, Oficina 209
City: Cusco
Country: Peru
Telephone: +51 84 255579

After you have sent your deposit, please email us the Money Transfer Control Number that Western Union will give to you.

STEP 3

After we have confirmed your deposit, we will confirm your reservation by email within the next 3 business days.

STEP 4

The remaining balance must be paid in our office:

Adress: Calle Garcilaso 210, office 210-B (Casa del Abuelo). Cusco, Peru.

We must receive your balance payment at least one day prior to your departure date. Payment can be made in cash using U.S. dollars ($), Peruvian Nuevos Soles (S/.), or traveler checks.

IMPORTANT NOTES

  • To confirm a reservation, we need the complete personal information of each member of your group, such as passport full names, passport nationality, passport number, ages, gender, and if you are a vegetarian. Passport numbers are very important, so if you are in the process of getting a new one just let us know. The names and passport numbers that you send us when you booked a trek will be written on your trek permit. After purchasing the permit, we cannot change the date of trek departure or change the name or passport number on the trek permit. When you start the Inca Trail, government wardens will cross-check your passport details with the details on the trek permit, if the details are not the same then you will not be allowed to start the trek.
  • Please let us know if you want to hire the services of personal carriers (either half or a complete one), or stay an extra night in Aguas Calientes after the trek, all these details are very important.
  • Clients who have booked as students must bring their original ISIC cards to Cusco.

Cancelation Polices

INKA TRAIL

  • COLIBRI TOUR requests a non-refundable 50% deposit to guarantee your Inca Trail permits.
  • Balance payments have to be done at least a day before your departure date using USD cash, Peruvian soles, or traveler checks.

    CLIENT’S CANCELATION

  • In case of trek cancellation up to 16 days before the trek departure, the deposit is non-refundable and we must receive a written notification of your decision to cancel the trip.
  • Trek cancellation between 15 – 1 days prior to the trek departure (after having paid the balance), we will not be able to refund any of the money, we can only give you:
  • The Inca Trail entry ticket, which is valid to visit Machupicchu.
  • Train ticket to come back from Aguas Calientes to Cusco.
  • In case you have started the Inca Trail (after having paid in full), we won’t be able to refund any of the money, we can only give you :
  • The Inca Trail entry ticket, which is valid to visit Machupicchu.
  • Train ticket to come back from Aguas Calientes to Cusco.
  • Bust ticket from Machupicchu to Aguas Calientes.
  • In all instances of trek cancellation by the client, COLIBRI will provide a written confirmation of the cancellation and details of any payments lost, this could be used in the event of any insurance claim made by the client.

COLIBRI TOUR CANCELLATION

If COLIBRI TOUR has to cancel your Inca Trail reservation, because of a forced situation outside of the company’s control such as strikes, climatic disasters, and others:

  • The company will notify you by e-mail.
  • The company will give you another trekking option with the same amount of days.

Only if the company is not able to offer you another alternative trek, we will refund only the part of the cost of the trek that has not already been spent or used for operating the trek (Example: entrance fees, train tickets, and others.)

ALTERNATIVE TREKS AND EXPEDITIONS

  • COLIBRI TOUR requires a non-refundable 40% deposit to secure your places.

Balance payment has to be done at least a day prior to your departure date using USD cash, Peruvian soles, or traveler checks.

CLIENT’S CANCELATION

  • Trek cancellation between 2 days and the night before the departure date (after having paid the trek in full), we won’t be able to refund any of the money, we can only give you:
  • Entrance ticket to visit Machupicchu.
  • Train ticket to come back from Aguas Calientes to Cusco.
  • Bust ticket from Machupicchu to Aguas Calientes.
  • Trek cancellation when you have started it: the company won’t give you any refund.

COLIBRI TOUR CANCELLATION

If COLIBRI TOUR has to cancel your Inca Trail reservation, because of a forced situation outside of the company’s control such as strikes, climatic disasters, and others:

  • We will notify you by e-mail.
  • We will give you another trekking option with the same amount of days.
  • In case we are not able to offer you another alternative trek, then we will refund you only part of the cost of the trek that has not already been spent or committed to operating the trek (Example: entrance fees, train tickets, guides, and others).

PACKAGES

COLIBRI TOUR requires a non-refundable 50% deposit to secure your bookings.

Balance payment has to be done in Cusco using USD Cash, Peruvian soles or traveler checks.

CLIENT’S CANCELLATION

  • In case of last-moment cancellation after having paid it in full, the company won’t give you any refund.

COLIBRI TOUR CANCELLATION

If COLIBRI TOUR has to cancel your booking due to a forced situation outside of the company’s control (Example: climatic disasters, strikes, and others):

  • We will notify you by e-mail.
  • We will give you another option with the same amount of days-
  • In case we are not able to offer you another option, we will then refund only part of the cost of the trek that has not already been spent or committed to operating the trek (Example: entrance fees, train tickets, guides, and others).

NOTE: In case, for any reason, you change passport number, you have to let us know as soon as you get it, because the passport number is very important to get into the trail (this is following government laws.

CEO – COLIBRI TOUR

USEFUL INFORMATION

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